Task 1 — Thư phản hồi (Reply Letter)
Thư phản hồi yêu cầu bạn viết thư trả lời một email hoặc thư đã nhận, thường là phản hồi lời mời, yêu cầu thông tin, hoặc đề xuất. Giọng văn cần lịch sự và đầy đủ thông tin.
1. Cấu trúc thư phản hồi
| Phần | Nội dung | Số câu |
|---|---|---|
| Mở thư | Cảm ơn đã liên hệ + nêu mục đích phản hồi | 1-2 câu |
| Thân bài 1 | Trả lời câu hỏi / phản hồi yêu cầu thứ nhất | 2-3 câu |
| Thân bài 2 | Trả lời câu hỏi / phản hồi yêu cầu thứ hai + thông tin bổ sung | 2-3 câu |
| Kết thư | Sẵn sàng hỗ trợ thêm + lời chúc | 1-2 câu |
2. Useful Phrases — Thư phản hồi
Mở thư:
- Thank you for your letter/email dated… / regarding…
- I am writing in response to your inquiry about…
- Thank you for contacting us. I am happy to provide the information you requested.
Phản hồi chi tiết:
- In answer to your first question, …
- With regard to your inquiry about…, I can confirm that…
- As for your question about…, please note that…
- I would also like to inform you that…
Kết thư:
- I hope this information is helpful.
- Should you have any further questions, please do not hesitate to contact us.
- We look forward to welcoming you / hearing from you soon.
3. Đề mẫu
You are the secretary of a training department. You received an email from an employee asking about an upcoming workshop. Write a reply to answer their questions. In your reply:
- confirm the date and venue of the workshop
- provide details about the workshop content and schedule
- explain the registration process
Write at least 120 words.
4. Bài viết mẫu (~150 từ)
Dear Ms. Mai,
Thank you for your email regarding the upcoming professional development workshop. I am happy to provide you with the information you requested.
I can confirm that the workshop will take place on Friday, September 5th, at the Main Hall on the 2nd floor of Building A. The event will run from 8:30 a.m. to 4:30 p.m., with a one-hour lunch break at noon.
With regard to the content, the workshop will focus on effective communication skills in the workplace. The morning session will cover presentation techniques, while the afternoon session will include practical group exercises on negotiation and conflict resolution.
As for registration, please complete the online form on the company intranet by August 28th. Each department has a maximum of five available slots, so I would recommend registering as soon as possible to secure your place.
Should you have any further questions, please do not hesitate to contact me.
Best regards,
Nguyen Thi G
5. Phân tích bài mẫu
| Tiêu chí | Nhận xét |
|---|---|
| Task Achievement | Đủ 3 ý: xác nhận ngày/địa điểm, nội dung + lịch trình, cách đăng ký |
| Coherence | Từ nối phong phú: "With regard to", "As for", "while", "so" |
| Vocabulary | Chuyên nghiệp: professional development, presentation techniques, conflict resolution, secure your place |
| Grammar | Câu mệnh lệnh lịch sự (I would recommend registering), đảo ngữ (Should you have) |